Frequently Asked Questions
What is the cancellation / rescheduling policy?
We understand that plans change. You can cancel up to 90 days before your event for a full refund minus your deposit. Cancellations within 90 days will result in penalty fee. Rescheduling is possible based on availability.
What is the maximum capacity?
Our venue accommodates up to 300 guests, however the capacity varies depending on the type of event.
Are you wheelchair accessible?
Yes, our venue is fully wheelchair accessible. We have elevators, accessible restrooms, and convenient paved paths to all areas, including outdoor spaces.
Do you allow outside caterers and vendors?
We have a fantastic list of preferred vendors, but you’re welcome to bring in outside caterers or vendors with prior approval. If you choose external vendors, proof of vendor insurance is required.
Do you have onsite parking?
Yes, we offer free, ample onsite parking
How long do I get the space for?
You have the space from 7:30 AM - 11 PM, unless you booked a 4 hour event.
What is required to reserve my event date?
To secure your date, we require a signed contract, $300 cleaning deposit, and 50% of your rental fee. Once both are received, your
event is officially booked.
After your event, the cleaning deposit will be refunded as long as there are no major damages or major cleaning needed.
When is my final balance due?
The final balance is due 30 days before your event. We’ll send a reminder with a breakdown of any remaining fees to ensure everything is in order. Any additional fees incurred on your event day will be invoiced within 24 hours of the event.
Who handles cleanup?
You and your vendors are responsible for the set up and removal of any and all items brought in. We will provide basic cleaning
after your event including sweeping, mopping, and trash removal.
Any major damages or cleaning needed will result in the
forfeit of your cleaning deposit.
How can I pay?
You have the option to pay via credit card, check, ACH, or cashiers check. There is a 3.25% credit card fee for any payments made online.
What all is included with my rental?
As part of your rental, you will have access to: (10) 3' stand-up cocktail tables, (25) 3' square bistro tables, (30) 6' round tables, and (50) 8' banquet tables, along with (300) white resin folding chairs and table linens, including cocktail spandex options. Your rental also includes use of our outdoor terrace, firepit, (5) sets of outdoor lounge seating, and (4) outdoor bistro tables with chairs and umbrellas. Additionally, you’ll have access to our fully equipped catering kitchen, client suite, and a black podium for presentations or ceremonies.
Is AV available?
At this time, we don’t currently provide in-house audio/visual (AV) equipment. However, we work with trusted local vendors who specialize in AV services and can help bring your event vision to life. Our team will be happy to provide recommendations and connect you with professionals who can ensure your event sounds and looks exceptional.
